Refund policy

Shipping and Return Policy

Shipping Policy
All orders are processed and shipped within 5-7 business days. Once shipped, you will receive a confirmation email with a tracking number. Delivery times vary depending on your location and the shipping method selected at checkout.

Free Shipping**: We offer free standard shipping on all orders over $200. For orders under $200, shipping costs will be calculated based on the shipping method selected at checkout.

Return Policy
Our commitment to your satisfaction means we stand behind the quality of our products. If you are not completely satisfied with your purchase, we accept returns under the following conditions:

- Return Window - Returns are accepted within 7 days of receiving your order, as confirmed by the mail receipt. To qualify for a return, items must be unused, in the same condition you received them, and in their original packaging. 

- Return Shipping: Customers are responsible for the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance for items of significant value, as we cannot guarantee that we will receive your returned item.

- Restocking Fee A 15% restocking fee applies to all returns, which will be deducted from your refund. This fee covers the costs associated with processing returns and restocking items.

- Non-returnable Items Please note that final sale items cannot be returned. These items are clearly marked on our site to ensure you are informed before making your purchase.

Damaged or Incorrect Items
We take full responsibility for any items that arrive damaged or incorrect. If you receive an item in this condition, please contact us at wholesaleteashirtshoppe@gmail.com within 48 hours of receiving your order with photographic evidence. We will arrange for a replacement to be sent to you at no additional cost or offer a full refund for the affected items.

#### How to Initiate a Return
To start a return, please contact our customer service team at wholesaleteashirtshoppe@gmail.com with your order number and the reason for the return. We will provide you with the necessary instructions on how to proceed.

#### Refunds
Upon receiving and inspecting your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, minus any applicable restocking fees.